HCL has announced that there will be a new update strategy for Connections starting May 01, 2021. Therefore, starting in May, there will be monthly fixes for software issues reported by HCL Connections 7.0 customers.
What does that mean for you?
Every month the latest Cumulative Fix (CFix) must be installed to get all available changes. These updates allow our Connections 7.0 customers to easily update their implementations with the latest changes to prevent known issues and increase stability.
At the beginning of each month, the monthly CFix is published and made available on the HCL Software and License Delivery Portal.
With the monthly updates, we suspect that HCL wants to avoid a high number of support tickets in the future, as the known issues will be fixed faster for customers. Therefore, customers will surely be asked to apply these updates even if they have support tickets, before the support team does further in-depth analysis.
Your advantages at a glance
You avoid a high number of support tickets to HCL.
Known bugs are fixed as far as possible
Your maintenance cycles and waiting times are reduced
Extensive analyses are reduced
Our offer for you:
We as TIMETOACT would like to offer you the monthly update at a fixed flat rate and inform you about the included latest changes. So you do not have to think about the monthly fixes and are always fully informed.
Sprechen Sie uns gerne dazu an!
Christian Luxem
HCL Connections
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