HCL has announced that there will be a new update strategy for Connections starting May 01, 2021. Therefore, starting in May, there will be monthly fixes for software issues reported by HCL Connections 7.0 customers.
What does that mean for you?
Every month the latest Cumulative Fix (CFix) must be installed to get all available changes. These updates allow our Connections 7.0 customers to easily update their implementations with the latest changes to prevent known issues and increase stability.
At the beginning of each month, the monthly CFix is published and made available on the HCL Software and License Delivery Portal.
With the monthly updates, we suspect that HCL wants to avoid a high number of support tickets in the future, as the known issues will be fixed faster for customers. Therefore, customers will surely be asked to apply these updates even if they have support tickets, before the support team does further in-depth analysis.
Your advantages at a glance
You avoid a high number of support tickets to HCL.
Known bugs are fixed as far as possible
Your maintenance cycles and waiting times are reduced
Extensive analyses are reduced
Our offer for you:
We as TIMETOACT would like to offer you the monthly update at a fixed flat rate and inform you about the included latest changes. So you do not have to think about the monthly fixes and are always fully informed.
Sprechen Sie uns gerne dazu an!
Christian Luxem
HCL Connections
HCL Digital Xperience
HCL Connections Engagement Center
24/7 support guarantees stable operation of the intranet
CAT Connections Administration Toolkit
Internal and external security
Managed service support for central platform stability
Digital transformation in public administration
Confluence from Atlassian
Anwendungsmöglichkeiten
HOCHBAHN Managed Services
Managed service support for optimal license management
Enterprise Service Management
Digitized processes increase efficiency
Our service offer for Mendix
HCL license and price adjustments as of 8.8.2024
Reduce your costs with Software Asset Management (SAM)!
Advice around Mendix
Enterprise Architecture – Synchronising Business and IT
IT security – protection against cyber attacks
On-site digitization partner for insurance companies
HCL Leap and Volt
Advice around Mendix
Notes / Domino
IT Service Management – Optimal support for IT processes
TIMETOACT GROUP acquires monitoring specialist OpenAdvice
IT Sourcing & Vendor Management – Managing IT Partners
IT Asset Management – Reducing Costs and Risks Sustainably
Managed Services & Support
Demand Management – Clarity on IT needs
IT Controlling – Determination and allocation of IT costs
Dresscode and eBagTag - Customized protective clothing
License analysis and license consulting
License and contract optimization
The digital customer file with IBM Content Manager
Introduction of Jira to Hamburger Hochbahn
FinOps Consulting
Jira Service Management from Atlassian
FinOps Microsoft - Microsoft Cloud Cost Optimization
Semper uses TIMETOACT Vacation Manager as SaaS
FinOps
Fit for the digital ecosystem
Bundled expertise for fast mail migration to M365
Future structure of TIMETOACT & TIMETOACT GROUP
Managed Services & Managed Support
IBM License Metric Tool (ILMT)
Adoption & Change Management
Digital Workplace & Employee Experience
TIMETOACT is ISO 9001:2015 certified
TIMETOACT is Mendix training partner
TIMETOACT becomes OpenChain Partner
TIMETOACT GROUP offers ISO/IEC 5230 certifications
TIMETOACT and Raynet deepen partnership
Equistone acquires majority stake in TIMETOACT GROUP
Mix of IASP & ILMT support for optimal license management
Intelligent Document Processing (IDP)
Insurance
Microsoft 365 Operations-Meetup
Custom licensing
Mendix for Finance & Insurance
Central service monitoring at Vodafone
Central Capacity Management for Sunrise
IBM Cloud Pak for Application
IBM Cloud Pak for Automation
Support for IBM software licenses and ILMT for GLS
IBM Cloud Pak for Data
