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Mastering complex IT infrastructures - with the right service monitoring solution

Optimize the quality and availability of your services, reduce operating costs and meet regulatory requirements with our specialized monitoring solutions for heterogeneous IT landscapes.
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Monitoring extensive infrastructures is a demanding task that requires specialized and powerful monitoring solutions. Telecommunications providers and large service providers usually work with very heterogeneous IT landscapes and are faced with the challenge of optimizing the quality and availability of their services, reducing operating costs and ensuring compliance with contractual and regulatory requirements.

Why do you need service monitoring?

Service monitoring is crucial for uniformly monitoring your entire IT infrastructure and displaying the status of your IT services at all times. It helps to immediately recognize which services are affected in the event of outages and to quickly identify the cause. You can also estimate the impact of planned maintenance on your IT services and create detailed reports on service availability and SLA compliance.

Architecture

Why not just use AI?

AI-based AIOps applications are often unsuitable for service monitoring as they do not enable specific calculation rules and alarm propagation and are not flexible enough to calculate different nodes differently. They are also not designed for the large and complex topologies of many installations and do not meet the necessary performance requirements. Their greatest advantage lies in the sharpening of relevant data and support for incident resolution through automation.

Optimize your service quality with Correlate 2.0

Benefit from more than 20 years of experience in the successful implementation of complex service monitoring projects. The Correlate 2.0 solution developed by TIMETOACT together with and for customers provides support in these areas:

Computing power

High-performance loading and calculation of complex service models

Change analysis

Simulation of change impacts

Support

Support in incident and problem management

Reporting

Data supplier for peripheral systems, e.g. for reporting and SLA calculations

We would be happy to show you the benefits of Correlate 2.0 for improved service quality and efficiency.

Get in touch with us

Feel free to contact us!

Jeanette Fürst
Vertriebsleiterin Monitoring & Service Assurance TIMETOACT GROUP
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