Spielzeug-Landschaft mit Müllabfuhr

edcom supports Stadtreinigung Hamburg

Successful migration from Notes to Exchange / Outlook

By using MS Teams, 1,500 IBM Notes mailboxes were successfully migrated to Exchange/Outlook online without the need for time-consuming on-site appointments

After a project duration of 12 months, 1,500 mailboxes were successfully migrated from IBM Notes to Exchange/Outlook online at the beginning of June 2019. Going live with Outlook online for all employees on a weekend was a challenge. Volker Jacobs, Team Leader at Stadtreinigung Hamburg, says that this was overcome and the project made a swift success ‘thanks to the extraordinary skill in planning and setting up the email routing and transferring data in advance, and thanks to edcom’s extensive expertise’.

Stadtreinigung is Hamburg’s largest and leading service provider in waste and resource management. With more than 3,200 employees, it is a full-service partner in the public, commercial and private sectors, offering waste disposal, recycling collection and cleaning services from a single source. As a public waste management authority and certified waste management specialist, Stadtreinigung collects, transports, stores, treats and recycles waste from about 970,000 households and 100,000 commercial enterprises in Hamburg.

Online migration in just a few months with perfect planning and mail routing

Stadtreinigung Hamburg cleans more than 5,800 kilometres of roadways and 3,200 kilometres of pavements in the economic powerhouse of Hamburg each week.

Out of its 3,200 employees, 1,500 were affected by a company decision to move to Exchange/Outlook. Long-time users of IBM Notes, using the latest version 9.01, were due to switch to Exchange/Outlook.

Stadtreinigung Hamburg contacted its long-standing service provider edcom / TIMETOACT GROUP from Munich, which had supported it as an IBM Business Partner with services in the IBM Domino Notes environment for many years.

After a project duration of 12 months, 1,500 mailboxes were successfully migrated from IBM Notes to Exchange/Outlook online at the beginning of June 2019. Volker Jakobs, Team Leader at Stadtreinigung Hamburg, explains the project’s success:

The challenge of launching Outlook online for all employees on a weekend was overcome perfectly thanks to the extraordinary skill in planning and setting up the email routing and transferring data in advance, and thanks to edcom’s extensive expertise.

Volker Jacobs Team Leader/Project Manager, Intranet Central Service, Email & BI Stadtreinigung Hamburg

On-site-training and videos providing lasting support

The migration project also included appropriate training measures, which edcom carried out as well. These included on-site training for all migrated employees and the creation of training videos on all key topics for Outlook users. These video units were well received, and users continue to watch them afterwards.

Project success thanks to many years of close cooperation with edcom

Many years of working closely with edcom proved to be a huge benefit. It should be emphasized here that throughout the project, only the kick-off and go-live meetings took place on site. All other meetings were held online using Microsoft Teams.

Volker Jacobs Team Leader/Project Manager, Intranet Central Service, Email & BI Stadtreinigung Hamburg
Volker Jacobs - Stadtreinigung Hamburg

As usual, the on-site employee training sessions were fully planned out, professionally delivered and received excellent feedback. The service included creating Outlook training videos in advance, which continue to be regularly watched even now post-migration.

Volker Jacobs Team Leader/Project Manager, Intranet Central Service, Email & BI Stadtreinigung Hamburg

Your contact person

Wolfgang Meixner
Wolfgang Meixner
Geschäftsstellenleiter TIMETOACT
Headerbild zu Microsoft FinOps
Service

FinOps Microsoft - Microsoft Cloud Cost Optimization

TIMETOACT offers license management and compliance consulting in the Microsoft area, as well as technical consulting (e.g. on the use of Azure Services).

Headerbild zu FinOps
Service 5/28/24

FinOps

Gain visibility into your cloud costs and sustainably reduce them by applying best practices from FinOps.

Headerbild zur FinOps Consulting
Service

FinOps Consulting

We advise you both commercially and technically on how to gain transparency over your cloud costs and how to reduce them sustainably.

Referenz 6/1/21

Continuous license support pays off

If IBM software is used, the compliance-conforming use of the IBM License Metric Tool (ILMT) plays a decisive role. TIMETOACT ensures compliance with IBM regulations for a city administration in North Rhine-Westphalia and continuously monitors the correct licensing.

Referenz

Introduction of Jira to Hamburger Hochbahn

The Hamburger Hochbahn AG controls the development of its new mobility platform "Switchh" via the Atlassian project management tool Jira – introduced, administered and hosted by the TIMETOACT GROUP.

Headerbild zu Agile Softwareentwicklung
Service

Agile Software Development

A project rarely turns out as it was initially planned. Agility does not only apply to Project Management, but also to methods and processes of Software Development in order to avoid risks and undesirable developments during the process.

Referenz 6/1/23

Managed service support for central platform stability

To ensure the quality, availability and performance of the platform at all times, TIMETOACT supports N-ERGIE as a managed service partner.

Referenz 8/22/23

Managed service support for optimal license management

To ensure software compliance, TIMETOACT supports FUNKE Mediengruppe with a SAM Managed Service for Microsoft, Adobe, Oracle and IBM.

Referenz 3/28/22

24/7 support guarantees stable operation of the intranet

The experts took over the operation of HCL Connections in the fall of 2020 and have since ensured the fail-safe stability of the platform.

Referenz 11/3/21

Mix of IASP & ILMT support for optimal license management

To minimize financial risk and personnel time, UTA resorts to proactive management of the license inventory (IASP) by TIMETOACT. In this way, not only will IBM license audits be avoided in the future, but TIMETOACT will also ensure compliance-compliant use of the ILMT as part of license management.

Referenz 10/4/21

Support for IBM software licenses and ILMT for GLS

TIMETOACT not only takes over the support of the ILMT for GLS IT Service GmbH and assists with the compliance of license requirements, but also advises in the future on questions regarding licensing and license acquisition.

Gemüse in einem Korb
Referenz 1/28/22

edcom Vacation Manager in use at QS Qualität und Sicherheit

The international company with a staff of 70 uses the edcom Vacation Manager for Microsoft Office 365 to manage leave and business trip requests.

Referenz 6/15/23

Semper uses TIMETOACT Vacation Manager as SaaS

Maximum convenience in vacation management: educational institution benefits from user-friendliness of M365-compatible TIMETOACT solution.

Referenz 1/27/22

Talend migration in record time

TIMETOACT migrated the Talend Data Integration Suite, including all workflows and processes, to the internal system environment of the municipal utility (with a subscription license) within a very short period of time and will continue to provide support as a support partner in the future if required.

Teaserbild IT Service Management Beratung
Service

IT Service Management – Optimal support for IT processes

IT should be customer and service oriented. We help you implement effective and efficient IT service management

Referenz 10/29/21

Standardized data management creates basis for reporting

TIMETOACT implements a higher-level data model in a data warehouse for TRUMPF Photonic Components and provides the necessary data integration connection with Talend. With this standardized data management, TRUMPF will receive reports based on reliable data in the future and can also transfer the model to other departments.

Referenz 6/9/23

Heras: Microsoft cost savings despite price increase

in order to save costs for Microsoft Azure and Microsoft 365, Heras chose the TIMETOACT cost optimization approach for Microsoft.

Referenz

The digital customer file with IBM Content Manager

The prefabricated house specialist SchwörerHaus KG has relied on IBM technology for many years to set up a digital customer file.

Referenz

TIMETOACT implements integrated insurance software

Less than one year from project start to system implementation: TIMETOACT developed the integrated, browser-based insurance software "HERMES" for the VOV D&O insurance association. The cross-departmental individual software completely covers all core processes of the insurance company. Users particularly appreciate the intuitive user interface and the high performance of HERMES.

Kompetenz 4/5/23

TIMETOACT provides support for ISO/IEC 19770-1 certification

As Certification Patron, we support you with ISO/IEC 19770-1 certification so that you can benefit from the advantages of certification. We develop and optimize your ITAM system according to the "Plan-Do-Act-Check" process model for an effective and efficient license management.