Often, when the use of Atlassian Toolchain in companies becomes more frequent, this increase is parallel and unstructured. This results in challenges:
- Creation of a shadow IT
- Additional costs due to double licenses, as one user can access multiple instances
- Evaluation of a central use of data center or Cloud is not possible
- Different instances as server, data center or Cloud instance are often not connected via a Single Sign On solution (link to the Single Sign On page)
- The total demand of the Atlassian portfolio is not apparent to you
Through our licensing consulting services, we help you to determine the actual need and to perform a RightSizing in coordination with you.
Typical Growing Pains
The more Atlassian is used, the more important it becomes to take stock of the current situation and to take a coordinated approach.

Solution strategies
Depending on the extent to which Atlassian products are used and your strategy, different solutions may be right for you:
Reduction of complexity by merging the instances
Analysis of the instances (due diligence)
- Unification of the instances
- Merging the instances
- Disable unnecessary instances
What has to be considered?
- Do instances exist which are specially regulated? (e.g. R&D)
- Is access between internal and external to be separated?
- To consider the resulting complexity in the few instances
- For instances with more than 5,000 users
- Instance consolidation is the ideal basis for migration to the enterprise cloud
- Suitable for Cloud-only strategy or when Cloud solutions are possible
- Hosting takes place in the EU
- Free Cloud usage with data center licenses temporarily possible
- One user is licensed for multiple cloud instances
Features:
- 5,000 users or more
- Consolidated per-user licensing
- Any number of instances possible for the fixed number of users
- Up to three-year contract term
- Premier Support & Technical Account Manager included
Learn from other solutions in concert with Atlassian, put the roadmap to work for you, and optimize your platform:
Technical Account Management Benefits:
- Engage an Atlassian guide: Learn best practices from an Atlassian with product and industry knowledge
- Plan the journey: Navigate transformation challenges for DevOps, ITSM, and Agile at scale with ucstomized guidance for your unique business requirements.
- Align your tools and practices: Adopt modern patterns for processes and automation, across you teams.
- Execute for scale: Unlock broader solution usage through user onboarding, knowledge transfer, predictable change management, and designing for growth.
Premier Support Benefits:
- Direct access to senior support engineers: Direct access to highly-trained support engineers ensures high quality coverage for all issues.
- Account-wide coverage: One fixes price will cover all of your Atlassian product licenses and Atlassian-authored plug-ins.
- Faster resolution: Our 24/7 coverage SLAs provide rapid initial response times, helping you besser communicate to your users and resolve issues faster.
- Proactive health checks: Health checks can be requested up to quaterly to help prevent outages and ensures best practices are followed.
Procedure model
Our best practice approach – this is how we support you best possible in optimizing your licenses
Objective: Identify individual Growing Pains and present, evaluate and implement solutions according to the TTA process model.
- License verification
- Due Diligence Growing Pains
- Inventory for each instance
- Consolidation analysis of Atlassian applications
- Conception (working out solutions for the individual paints)
- Creation of the transition concept (implementation of the developed solution approaches, how, when)
- Derivation of an operational concept (planning of the operation after the introduction of the solution)
Our service for License Optimization:
Our Success Stories:

Bamboo, Bitbucket, Sourcetree

Decision Optimization

Open Source Compliance

Incident communication management

Web server with Open Source

Our service offer for Mendix

IBM License Metric Tool (ILMT)

Timechanger: Bulk changes to worklogs in Jira Datacenter

Mendix for Finance & Insurance

License analysis and license consulting

IBM Cloud Pak for Data – Test-Drive

Cloud from Atlassian

Notes / Domino
Jira Service Management from Atlassian
Confluence from Atlassian

Enterprise Service Desk

Demand Management – Clarity on IT needs

Third Party Integration

IBM Cloud Pak for Data Accelerator

Microsoft Azure

Microsoft Azure Synapse Analytics

Tempo Customizing and Integration

IBM InfoSphere Information Server

Microsoft SQL Server

IBM Planning Analytics mit Watson

HCL Leap and Volt

IBM Spectrum Protect

Skills App - Maximize your company knowledge

Mendix in retail

Advice around Mendix

IBM Watson® Knowledge Catalog/Information Governance Catalog

License and contract optimization

Mendix in the manufacturing industry

IBM Cloud Pak for Data

IBM Watson Knowledge Studio

IBM Watson Discovery

Pimcore als Open Source Software Platform

HCL Digital Xperience

Databases with Open Source

IBM Watson Studio

Automation with Open Source

Talend Real-Time Big Data Platform

Talend Application Integration / ESB

Talend Data Integration

IBM Watson Assistant

IBM Cognos Analytics 11

IBM SPSS Modeler

Microsoft Power BI

IBM Cloud Pak for Automation

Skills App - Maximize your company knowledge

IBM Db2

Enterprise Service Management

Talend Data Fabric

IBM Cloud Pak for Data System

Containerisation with Open Source

HCL Connections

IBM Netezza Performance Server

IBM Cloud Pak for Application

Our starter packages

HCL Connections Engagement Center

Cloud Migration | Atlassian

Microsoft

Managed Services & Support

Onboarding solution of TIMETOACT

TIMETOACT provides support for ISO/IEC 19770-1 certification

Talend migration in record time

Flexibility in the data evaluation of a theme park

Demand Planning, Forecasting and Optimization

Network Performance Management

IT & Business Service Monitoring Solutions

Continuous license support pays off

Hyland

RedHat

FinOps Microsoft - Microsoft Cloud Cost Optimization

Support for IBM software licenses and ILMT for GLS

Managed service support for optimal license management
