Skills App - Maximize your company knowledge

The Skills App offers comprehensive skills management for companies of all sizes and helps you to make optimum use of your employees' knowledge and skills.

Keep an overview of skills and use them optimally in the company

If we knew what we know - In every company, employees possess valuable knowledge and skills. Without suitable tools, much of this potential remains untapped. The Skills App makes it possible to record the skills of your employees and create a comprehensive database that is operated largely without central administration.

How does the Skills App work? 

  1. Individual access and self-assessment: Each employee is given personal access to the app to record and assess their skills independently.
  2. Collective intelligence: By involving all employees and using a decentralized, bottom-up approach, knowledge is effectively captured and used.
  3. Decentralized database and use: A centrally stored but decentrally managed database makes it possible to quickly find experts and plan targeted training measures.

Advantages of the Skills app

  • Find the right people: Identify employees with specific skills or skill combinations.
  • Fill projects and positions: Quickly find the ideal employees for tenders, projects and positions.
  • Competitive advantage: Increase your chances of winning tenders and increasing profitability.
  • Skills gap analysis: Compare existing skills with the required skills and close skills gaps.

Why is the Skills app relevant?

The Skills App offers a comprehensive solution for utilizing the full potential of your employees. It enables precise recording and management of your employees' skills. With a flexibly expandable database, you can customize the taxonomy. Detailed reports and visualizations provide valuable insights to make informed decisions and optimize your HR strategy.

  • Skills database: Hierarchically organized taxonomy with a variety of skill items.
  • Expandable: Customize the taxonomy and expand it as required.
  • Efficient skills management: Record and organize your employees' skills efficiently and avoid duplicates.
  • Evaluations and analyses: Use detailed reports and visualizations to make well-founded decisions.

Optimize your skills management

Use the Skills App to efficiently record the skills of your employees and make targeted use of your knowledge:

  • Add new skills: Expand the skills library and avoid duplicates.
  • Fill vacancies: Use the app to quickly find the right employees to fill project positions.
  • Efficient recording: Use the skills app to efficiently record the skills of your employees.
  • Targeted deployment: Make targeted use of your company knowledge to maximize success.

Record your employee knowledge now

Christian Luxem
Head of Collaboration SolutionsTIMETOACT Software & Consulting GmbHContact
TIMETOACT
Technologie
Headerbild zu IBM Watson Knowledge Studio
Technologie

IBM Watson Knowledge Studio

In IBM Watson Knowledge Studio, you train an Artificial Intelligence (AI) on specialist terms of your company or specialist area ("domain knowledge"). In this way, you lay the foundation for automated text processing of extensive, subject-related documents.

TIMETOACT
Technologie
Technologie

Advice around Mendix

Develop your solutions quickly and independently in low-code with the leading technology vendor. Use the Mendix toolkit and model your applications with visual elements.

TIMETOACT
Technologie
Headerbild zu Tempo Customizing und Integration
Technologie

Tempo Customizing and Integration

Adapt Tempo for Jira to your needs and integrate your Atlassian time recording into the ERP landscape, such as SAP or HCL Domino, seamlessly.

TIMETOACT
Technologie
Headerbild zu Talend Data Fabric
Technologie

Talend Data Fabric

The ultimate solution for your data needs – Talend Data Fabric includes everything your (Data Integration) heart desires and serves all integration needs relating to applications, systems and data.

TIMETOACT
Technologie
Technologie

Pimcore als Open Source Software Platform

Pimcore is a free-to-use open source software platform and is already used effectively in many corporate fields. With Pimcore, your classic day-to-day business problems with portals and websites are easily solved as we tailor the platform to your specific business requirements.

TIMETOACT
Technologie
Logo Atlassian Confluence
Technologie

Confluence from Atlassian

Create, organize, and collaborate on tasks - all in a single place. Confluence is a workspace for teams and organizations where you can store your documentation and collaboratively develop and share knowledge. Dynamic pages give your team a place to create, capture, and collaborate around projects or idea development.

TIMETOACT
Technologie
Headerbild zu Mendix für Finance und Versicherungen
Technologie

Mendix for Finance & Insurance

With its low-code platform, the manufacturer Mendix enables you to drive forward the digitization of your company even with small teams. Quickly create individual solutions and, thanks to the simple implementation option, have the solution developed directly in the specialist departments.

TIMETOACT
Technologie
Headerbild zu IBM DB2
Technologie

IBM Db2

The IBM Db2database has been established on the market for many years as the leading data warehouse database in addition to its classic use in operations.

TIMETOACT
Technologie
Technologie

Timechanger: Bulk changes to worklogs in Jira Datacenter

Adapt Tempo for Jira to your needs and integrate your Atlassian time recording into the ERP landscape, such as SAP or HCL Domino, seamlessly.With our Timechanger plugin, you can move worklogs in Jira Datacenter to another issue and another account via bulk change.

TIMETOACT
Technologie
Technologie

Our service offer for Mendix

The Dutch software manufacturer gives us the possibilities to create platform-independent low/no-code solutions for you with its products. In addition, we offer a wide range of services related to Mendix and are available to you from conceptual design to hosting and operation of your new solution.

TIMETOACT
Technologie
Headerbild zu Open Source Lizenzmanagement
Technologie

Open Source Compliance

Prevent risks with optimal license management. We are at your side and show you the rights and obligations of the individual licenses.

TIMETOACT
Technologie
Headerbild IBM Cloud Pak for Data
Technologie

IBM Cloud Pak for Data

The Cloud Pak for Data acts as a central, modular platform for analytical use cases. It integrates functions for the physical and virtual integration of data into a central data pool - a data lake or a data warehouse, a comprehensive data catalogue and numerous possibilities for (AI) analysis up to the operational use of the same.

TIMETOACT
Technologie
Headerbild zu IBM Cloud Pak for Data Accelerator
Technologie

IBM Cloud Pak for Data Accelerator

For a quick start in certain use cases, specifically for certain business areas or industries, IBM offers so-called accelerators based on the "Cloud Pak for Data" solution, which serve as a template for project development and can thus significantly accelerate the implementation of these use cases. The platform itself provides all the necessary functions for all types of analytics projects, and the accelerators provide the respective content.

TIMETOACT
Technologie
Haderbild zu IBM Cloud Pak for Application
Technologie

IBM Cloud Pak for Application

The IBM Cloud Pak for Application provides a solid foundation for developing, deploying and modernising cloud-native applications. Since agile working is essential for a faster release cycle, ready-made DevOps processes are used, among other things.

TIMETOACT
Technologie
Headerbild zu Webserver mit Open Source
Technologie

Web server with Open Source

Web servers provide their application with the gateway to the world: this is where requests for data for a complex web app and resources for a website go in and out.

TIMETOACT
Technologie
Headerbild zu IBM Netezza Performance Server
Technologie

IBM Netezza Performance Server

IBM offers Database technology for specific purposes in the form of appliance solutions. In the Data Warehouse environment, the Netezza technology, later marketed under the name "IBM PureData for Analytics", is particularly well known.

TIMETOACT
Technologie
Headerbild zu IBM Watson® Knowledge Catalog
Technologie

IBM Watson® Knowledge Catalog/Information Governance Catalog

Today, "IGC" is a proprietary enterprise cataloging and metadata management solution that is the foundation of all an organization's efforts to comply with rules and regulations or document analytical assets.

TIMETOACT
Technologie
Headerbild zu Incident Kommunikation Management
Technologie

Incident communication management

Statuspage allows you to keep track of the status of individual system-relevant components as well as a history of past incidents. Our self-created solution also allows you to connect various monitoring tools and query them in specific cycles. The component failure automatically generates an e-mail to your ticket system.

TIMETOACT
Technologie
Headerbild zu Mendix in der Fertigungsindustrie
Technologie

Mendix in the manufacturing industry

Have solutions designed directly by the experts in your company's divisions and thus ensure that the solution implements the exact requirements of the specialist department. Use a wide variety of connectors to collect and evaluate all decision-relevant information.

TIMETOACT
Technologie
Headerbild zu IBM Cognos Analytics 11
Technologie

IBM Cognos Analytics 11

IBM Cognos Analytics is a central platform for the provision of dispositive information in the company. With the reporting and analysis functions of IBM Cognos, the relevant information can be prepared and used throughout the company.

TIMETOACT
Technologie
Headerbild IBM Cloud Pak for Data System
Technologie

IBM Cloud Pak for Data System

With the Cloud Pak for Data System (CP4DS), IBM provides the optimal hardware for the use of all Cloud Pak for Data functions industry-wide and thus continues the series of ready-configured systems ("Appliance" or "Hyperconverged System").

TIMETOACT
Technologie
Headerbild zu IBM Decision Optimization
Technologie

Decision Optimization

Mathematical algorithms enable fast and efficient improvement of partially contradictory specifications. As an integral part of the IBM Data Science platform "Cloud Pak for Data" or "IBM Watson Studio", decision optimisation has been decisively expanded and embedded in the Data Science process.

TIMETOACT
Technologie
HCL Digital Xperience
Technologie

HCL Digital Xperience

A portal server is particularly suitable for companies that operate many online services and applications. Several portal pages can be placed and wired together via the "portlet wiring".

TIMETOACT
Technologie
Headerbild zu Datenbanken mit Open Source
Technologie

Databases with Open Source

Every dynamic application needs some form of database to store its data logically and sorted. However, there is no one-size-fits-all solution, but it should always be looked at the use case to make the appropriate choice.

TIMETOACT
Technologie
Technologie

Microsoft Azure Synapse Analytics

With Synapse, Microsoft has provided a platform for all aspects of analytics in the Azure Cloud. Within the platform, Synapse includes services for data integration, data storage of any size and big data analytics. Together with existing architecture templates, a solution for every analytical use case is created in a short time.

TIMETOACT
Technologie
Headerbild zu Microsoft Azure
Technologie

Microsoft Azure

Azure is the cloud offering from Microsoft. Numerous services are provided in Azure, not only for analytical requirements. Particularly worth mentioning from an analytical perspective are services for data storage (relational, NoSQL and in-memory / with Microsoft or OpenSource technology), Azure Data Factory for data integration, numerous services including AI and, of course, services for BI, such as Power BI or Analysis Services.

TIMETOACT
Technologie
Headerbild zu Microsoft SQL Server
Technologie

Microsoft SQL Server

SQL Server 2019 offers companies recognized good and extensive functions for building an analytical solution. Both data integration, storage, analysis and reporting can be realized, and through the tight integration of PowerBI, extensive visualizations can be created and data can be given to consumers.

TIMETOACT
Technologie
Headerbild zu IBM Watson Studio
Technologie

IBM Watson Studio

IBM Watson Studio is an integrated solution for implementing a data science landscape. It helps companies to structure and simplify the process from exploratory analysis to the implementation and operationalisation of the analysis processes.

TIMETOACT
Technologie
Headerbild zu Mendix
Technologie

Mendix in retail

Improve collaboration with suppliers, enhance the customer experience or add intelligent automation. Transform creative ideas into innovative concepts to increase efficiency across multiple areas of your business.

TIMETOACT
Technologie
Logo Jira Service Management
Technologie

Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.

TIMETOACT
Technologie
Headerbild für IBM SPSS
Technologie

IBM SPSS Modeler

IBM SPSS Modeler is a tool that can be used to model and execute tasks, for example in the field of Data Science and Data Mining, via a graphical user interface.

TIMETOACT
Technologie
HCL Connections Engagement Center
Technologie

HCL Connections

HCL Connections is a leading social networking platform that lets you get your work done quickly and easily.

TIMETOACT
Technologie
Headerbild zu Talend Real-Time Big Data Platform
Technologie

Talend Real-Time Big Data Platform

Talend Big Data Platform simplifies complex integrations so you can successfully use Big Data with Apache Spark, Databricks, AWS, IBM Watson, Microsoft Azure, Snowflake, Google Cloud Platform and NoSQL.

TIMETOACT
Technologie
Headerbild Talend Application Integration
Technologie

Talend Application Integration / ESB

With Talend Application Integration, you create a service-oriented architecture and connect, broker & manage your services and APIs in real time.

TIMETOACT
Technologie
Headerbild Talend Data Integration
Technologie

Talend Data Integration

Talend Data Integration offers a highly scalable architecture for almost any application and any data source - with well over 900 connectors from cloud solutions like Salesforce to classic on-premises systems.

TIMETOACT
Technologie
Lizenzoptimierung
Technologie

License Optimization

With our License Consulting we help you to determine the actual demand and to carry out a RightSizing in coordination with you. .

TIMETOACT
Technologie
Headerbild IBM License Metric Tool (ILMT)
Technologie

IBM License Metric Tool (ILMT)

The IBM License Metric Tool (ILMT) is provided free of charge by IBM to ensure monitoring of IBM software in virtualized environments.

TIMETOACT
Technologie
Headerbild zu Containerisierung mit Open Source
Technologie

Containerisation with Open Source

Containerization is the next stage of virtualization and provides secure and easy compartmentalization of individual applications. The process of deploying an app has been simplified many times in recent years.

TIMETOACT
Technologie
Headerbild zu Automation mit Open Source
Technologie

Automation with Open Source

Automation tools provide a remedy by independently taking over some of the tasks that would otherwise fall to developers.

TIMETOACT
Technologie
Headerbild zu IBM Spectrum Protect
Technologie

IBM Spectrum Protect

Spectrum Protect is the leading data protection solution from the American industry leader IBM. As TIMETOACT, we take a holistic view of cyber security and focus on building resilient IT and OT.

TIMETOACT
Technologie
Headerbild zum Enterprise Service Portal
Technologie

Enterprise Service Desk

With technical and professional-methodical competence, our ITIL experts advise our customers in all questions regarding the design and organization of processes and the further development of a modern service desk.

TIMETOACT
Technologie
Atlassian Logo
Technologie

Bamboo, Bitbucket, Sourcetree

Continuous Integration and a Continuous Delivery Pipeline with Bamboo, Bitbucket and Sourcetree. We can help you with our years of experience as a user as well as a solution partner of Atlassian products in many areas.

TIMETOACT
Technologie
Headerbild zu Atlassian Cloud
Technologie

Cloud from Atlassian

Atlassian Cloud gives even small teams the ability to leverage the Atlassian product world. It allows you to flexibly adjust the number of users. Furthermore, you can choose from three paid variants of Cloud products. In this way, you always adapt your Atlassian product to your individual requirements. The multiple certified Atlassian Cloud solutions are hosted at Amazon Web Services Inc.

TIMETOACT
Service
Headerbild zu Datenbank Consulting
Service

Database technologies

Flexible, secure and fast database systems form the stable basis of your daily work. We manage your databases optimally.

TIMETOACT
Technologie
Headerbild zu IBM Cloud Pak for Automation
Technologie

IBM Cloud Pak for Automation

The IBM Cloud Pak for Automation helps you automate manual steps on a uniform platform with standardised interfaces. With the Cloud Pak for Business Automation, the entire life cycle of a document or process can be mapped in the company.

TIMETOACT
Technologie
HCL Notes Domino
Technologie

Notes / Domino

Within the TIMETOACT GROUP we have decades of experience with Notes and Domino. As HCL Business Partner we offer you a fast and uncomplicated access to the manufacturer.

TIMETOACT
Technologie
Headerbild zu IBM DataStage
Technologie

IBM InfoSphere Information Server

IBM Information Server is a central platform for enterprise-wide information integration. With IBM Information Server, business information can be extracted, consolidated and merged from a wide variety of sources.

TIMETOACT
Kompetenz
Kompetenz

IT Monitoring & Service Assurance Consulting

Ensure the continuous operation of your IT and enable customers and employees to use IT services and products without problems.

TIMETOACT
Technologie
Headerbild zu IBM Planning Analytics mit Watson
Technologie

IBM Planning Analytics mit Watson

IBM Planning Analytics with Watsons enables the automation of planning, budgeting, forecasting and analysis processes using IBM TM1.

TIMETOACT
Technologie
Headerbild zu Cloud Pak for Data – Test-Drive
Technologie

IBM Cloud Pak for Data – Test-Drive

By making our comprehensive demo and customer data platform available, we want to offer these customers a way to get a very quick and pragmatic impression of the technology with their data.

TIMETOACT
Technologie
Headerbild zu IBM Watson Discovery
Technologie

IBM Watson Discovery

With Watson Discovery, company data is searched using modern AI to extract information. On the one hand, the AI uses already trained methods to understand texts; on the other hand, it is constantly developed through new training on the company data, its structure and content, thus constantly improving the search results.

TIMETOACT GROUP
Technologie
Logo Microsoft
Technologie

Microsoft

We are one of the few companies with Microsoft Gold Partner status for Collaboration and Content. This status enables us to work closely with Microsoft and brings a number of benefits for our customers.

TIMETOACT
Technologie
HCL Leap & Volt
Technologie

HCL Leap and Volt

An intranet has the potential for a fully functional digital workplace. To achieve this, the individual user must have access to various tools.

TIMETOACT
Technologie
Headerbild zu IBM Watson Assistant
Technologie

IBM Watson Assistant

Watson Assistant identifies intention in requests that can be received via multiple channels. Watson Assistant is trained based on real-live requests and can understand the context and intent of the query based on the acting AI. Extensive search queries are routed to Watson Discovery and seamlessly embedded into the search result.

TIMETOACT
Technologie
HCL Connections
Technologie

HCL Connections Engagement Center

The HCL Connections Engagement Center (formerly known as XCC) adds communication to the HCL Connections collaboration platform.

TIMETOACT
Technologie
Headerbild zur Third Party Integration
Technologie

Third Party Integration

The concept of bringing together the most important information in a central Digital Workplace platform (HCL and beyond) is now being continued with the ICEC Atlassian Confluence & Jira integration.

TIMETOACT
Technologie
Headerbild zu Microsoft Power BI
Technologie

Microsoft Power BI

Power BI is the ideal complement to the Microsoft-centric analytic solution in the enterprise. As a standalone version "Power BI Desktop" it is free of charge. With Power BI, companies create quick, comprehensive and meaningful visual analyses.

TIMETOACT
Service
Headerbild IT Asset Management
Service

IT Asset Management – Reducing Costs and Risks Sustainably

We help customers to increase the transparency of IT assets in use, identify potential savings for hardware and software, and avoid compliance risks at the same time.

TIMETOACT
Service
Header zu Fullstack Development
Service

Fullstack Development

The trend in Software Development is towards Full-Stack Development. Full-stack developers are programmers who work in both frontend and backend development and thus have competencies in the areas of databases, servers, systems and clients.

TIMETOACT
Kompetenz
IT Service Monitoring Lösungen für verbesserte Servicefähigkeit
Kompetenz

IT & Business Service Monitoring Solutions

With IT service monitoring, you can uniformly monitor the IT-supported services in your company. You have an overview of the current status of the services at all times, quickly identify the cause in the event of disruptions and thus remain able to act.

TIMETOACT
Referenz
Headerbild zum TIMETOACT Onboarding
Referenz

Onboarding solution of TIMETOACT

Introducing new employees to the company is faster, easier and more efficient with an efficient ticket system in Jira, for example. Our experts have developed a solution for this.

TIMETOACT GROUP
Kompetenz
Kompetenz

Sustainability consulting for your sustainability goals

The legislator demands more transparency in the area of sustainability. Create your sustainability reporting with us and implement the findings in a targeted manner.

TIMETOACT
News
News

TIMETOACT expands its competence with Performance Strategy

At the beginning of the year, TIMETOACT expands its service offering with another business area: With Performance Strategy, we will advise you holistically across the entire lifecycle of your IT assets in the future, so that you can optimally support your business goals through IT.

TIMETOACT
Service
Teaserbild zu IT-Strategie Beratung
Service

IT strategy – A clear goal and the way to achieve it

The IT strategy provides you with the plan for the long-term development of your IT organisation, necessary technologies, processes and digital culture.

TIMETOACT
Service
Headerbild zu Performance Strategy
Service

Performance Strategy - Holistic approach to optimisation

With a performance strategy, you ensure that existing and newly added IT systems and services bring the expected value contribution, for example in the form of efficiency gains. We help you get the most value out of your IT and actively manage the risks associated with its use.

TIMETOACT
Kompetenz
Bannerbild zu Application Performance Monitoring Service
Kompetenz

Application Performance Monitoring Service

Application Performance Monitoring automates the IT monitoring of your applications, detects impending failures in advance and reduces manual activities to a minimum.

TIMETOACT
Kompetenz
Bannerbild zu Application Performance Monitoring Service
Kompetenz

Application Performance Monitoring Service

Application Performance Monitoring automates the IT monitoring of your applications, detects impending failures in advance and reduces manual activities to a minimum.

TIMETOACT
Service
IT Vendor Management Teaserbild
Service

IT Sourcing & Vendor Management – Managing IT Partners

We ensure the application of best practice methods for the selection and evaluation of IT vendors and service providers and for cost-optimized supplier management.

TIMETOACT
Service
Headerbild zu Lizenzanalyse und Lizenzberatung.
Service

License analysis and license consulting

Only well-founded information can serve as a basis for meaningful decisions or budgeting. Therefore, we are happy to offer you an inventory of your licenses and our experts will also analyze your infrastructure.

TIMETOACT
Service
Headerbild zu Projektmanagement standardisieren und optimieren
Service

Standardize and optimize project management | Atlassian

With defined standard templates, you can easily optimize your project management and use BigPicture to keep track of the status of your project, dependencies between tasks, and the planning and workload of your team.

TIMETOACT
Referenz
Referenz

Managing sensitive data through digital personnel files

TIMETOACT enables the digital management of approximately 1600 files and 20,000 personnel documents for Pfalzwerke. Managing and editing sensitive personnel data is now secure, requires less effort and is possible from anywhere.

TIMETOACT
Technologie
Software License Consulting & Cost Optimization
Technologie

Our starter packages

Fast access to a modern and scalable service desk, efficient task and Project Management across all business processes and performance check

TIMETOACT
Kompetenz
Kompetenz

TIMETOACT provides support for ISO/IEC 19770-1 certification

As Certification Patron, we support you with ISO/IEC 19770-1 certification so that you can benefit from the advantages of certification. We develop and optimize your ITAM system according to the "Plan-Do-Act-Check" process model for an effective and efficient license management.

TIMETOACT
Referenz
Referenz

Interactive stock map for Schweizerischen Bundesbahnen

TIMETOACT develops an interactive monitoring map to visualize the central alarm management and service monitoring for the Swiss Federal Railways, in short: SBB.

TIMETOACT
Referenz
Referenz

HOCHBAHN Managed Services

A high-performance and transparent IT forms the basis for being able to react quickly to new requirements. The IT specialists of TIMETOACT GROUP take over the managed services for the entire IBM WebSphere platform of Hamburger Hochbahn AG (HOCHBAHN).

TIMETOACT GROUP
Branche
Headerbild für lokale Entwicklerressourcen in Deutschland
Branche

On-site digitization partner for insurance companies

As TIMETOACT GROUP, we are one of the leading digitization partners for IT solutions in Germany, Austria and Switzerland. As your partner, we are there for you at 17 locations and will find the right solution on the path to digitization - gladly together in a personal exchange on site.

TIMETOACT
Referenz
Referenz

TIMETOACT implements integrated insurance software

Less than one year from project start to system implementation: TIMETOACT developed the integrated, browser-based insurance software "HERMES" for the VOV D&O insurance association. The cross-departmental individual software completely covers all core processes of the insurance company. Users particularly appreciate the intuitive user interface and the high performance of HERMES.

TIMETOACT
Service
Teaserbild zu Software Asset Management (SAM)
Service

Reduce your costs with Software Asset Management (SAM)!

Companies find it increasingly difficult to keep track of the software they use. We support you in this!

TIMETOACT
Referenz
Referenz

Flexibility in the data evaluation of a theme park

With the support of TIMETOACT, an theme park in Germany has been using TM1 for many years in different areas of the company to carry out reporting, analysis and planning processes easily and flexibly.

TIMETOACT
Referenz
Referenz

Support for IBM software licenses and ILMT for GLS

TIMETOACT not only takes over the support of the ILMT for GLS IT Service GmbH and assists with the compliance of license requirements, but also advises in the future on questions regarding licensing and license acquisition.

TIMETOACT
News
News

TIMETOACT is Mendix training partner

We are convinced of Mendix's no-code/low-code platforms and are therefore not only a Mendix partner, but also a Mendix training partner.

TIMETOACT
Service
Headerbild zu Data Governance Consulting
Service

Data Governance

Data Governance describes all processes that aim to ensure the traceability, quality and protection of data. The need for documentation and traceability increases exponentially as more and more data from different sources is used for decision-making and as a result of the technical possibilities of integration in Data Warehouses or Data Lakes.

TIMETOACT
Service
Headerbild IT Controlling
Service

IT Controlling – Determination and allocation of IT costs

We help to make IT controlling processes efficient and effective and to introduce suitable procedures for the internal allocation of IT costs.