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Mastering complex IT infrastructures - with the right service monitoring solution

Optimize the quality and availability of your services, reduce operating costs and meet regulatory requirements with our specialized monitoring solutions for heterogeneous IT landscapes.Get in touch with us

Monitoring extensive infrastructures is a demanding task that requires specialized and powerful monitoring solutions. Telecommunications providers and large service providers usually work with very heterogeneous IT landscapes and are faced with the challenge of optimizing the quality and availability of their services, reducing operating costs and ensuring compliance with contractual and regulatory requirements.

Why do you need service monitoring?

Service monitoring is crucial for uniformly monitoring your entire IT infrastructure and displaying the status of your IT services at all times. It helps to immediately recognize which services are affected in the event of outages and to quickly identify the cause. You can also estimate the impact of planned maintenance on your IT services and create detailed reports on service availability and SLA compliance.

Architecture

Why not just use AI?

AI-based AIOps applications are often unsuitable for service monitoring as they do not enable specific calculation rules and alarm propagation and are not flexible enough to calculate different nodes differently. They are also not designed for the large and complex topologies of many installations and do not meet the necessary performance requirements. Their greatest advantage lies in the sharpening of relevant data and support for incident resolution through automation.

Optimize your service quality with Correlate 2.0

Benefit from more than 20 years of experience in the successful implementation of complex service monitoring projects. The Correlate 2.0 solution developed by TIMETOACT together with and for customers provides support in these areas:

Computing power

High-performance loading and calculation of complex service models

Change analysis

Simulation of change impacts

Support

Support in incident and problem management

Reporting

Data supplier for peripheral systems, e.g. for reporting and SLA calculations

We would be happy to show you the benefits of Correlate 2.0 for improved service quality and efficiency.

Get in touch with us

Feel free to contact us!

Jeanette Fürst
TIMETOACT GROUPContact

Or contact us here!

Our experienced experts will find a customized service monitoring solution for your IT infrastructures.

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TIMETOACT
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Broadband cable monitoring at Kabel Deutschland

Agile to the goal: TIMETOACT launches a monitoring tool for Vodafone Kabel Deutschland: for more profitability. For more clarity. For satisfied customers.

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Interactive stock map for Schweizerischen Bundesbahnen

TIMETOACT develops an interactive monitoring map to visualize the central alarm management and service monitoring for the Swiss Federal Railways, in short: SBB.

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Reference story Media Broadcast: Always on Reception

Together with TIMETOACT, Media Broadcast is digitizing its processes to provide unprecedented transparency and reliability of services.

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IT Service Monitoring Lösungen für verbesserte Servicefähigkeit
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IT & Business Service Monitoring Solutions

With IT service monitoring, you can uniformly monitor the IT-supported services in your company. You have an overview of the current status of the services at all times, quickly identify the cause in the event of disruptions and thus remain able to act.

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Central service monitoring at Vodafone

For over 15 years, TIMETOACT has maintained an IT partnership with Vodafone that is second to none.

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Infrastructure Resource Management
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Infrastructure Resource Management

Whether on-premise or in the cloud: With modern Infrastructure Resource Management, you provide your applications with the right amount of resources at all times.

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Infrastructure Resource Management
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Infrastructure Resource Management

Whether on-premise or in the cloud: With modern Infrastructure Resource Management, you provide your applications with the right amount of resources at all times.

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Central Capacity Management for Sunrise

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IT Monitoring & Service Assurance Consulting

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Application Performance Monitoring Service

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Application Performance Monitoring Service

Application Performance Monitoring automates the IT monitoring of your applications, detects impending failures in advance and reduces manual activities to a minimum.

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Network Performance Management
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Network Performance Management

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Service
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Service

IT Controlling – Determination and allocation of IT costs

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Service
Service

Monitoring & Service Assurance

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News
News

TIMETOACT GROUP acquires monitoring specialist OpenAdvice

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Technologie
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Technologie

Jira Service Management from Atlassian

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Service
IT Demand Management Teaser
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Service

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Technologie
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Incident communication management

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Referenz
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HOCHBAHN Managed Services

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Service
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Application Development

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Service
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Application Modernization

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Service
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Anwendungsmöglichkeiten

Learn how you can integrate Atlassian products into your daily business to make your processes more efficient.

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Produkt
Produkt

Atlassian Fisheye

Atlassian Fischeye ensures that all changes to the source code are easily traceable. Fisheye is especially helpful for source codes with a lot of important information

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TIMETOACT provides support for ISO/IEC 19770-1 certification

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Digital Strategy & IT Strategy

Digital transformation has gained enormous importance in recent years. If you do not want to leave the success of Digital Transformation to chance, you need an integrated digital strategy and IT strategy.

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Sustainability consulting for your sustainability goals

The legislator demands more transparency in the area of sustainability. Create your sustainability reporting with us and implement the findings in a targeted manner.

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Branche
Branche

Digital transformation in public administration

The digital transformation will massively change the world of work, especially in public administration. We support federal, state and local authorities in the strategic and technical implementation of their administrative modernisation projects.

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Managed service support for central platform stability

To ensure the quality, availability and performance of the platform at all times, TIMETOACT supports N-ERGIE as a managed service partner.

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Service
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Service

Managed Services & Support

Our Managed Services ensure that applications are operated for you with a holistic understanding of infrastructure, licenses, support, applications and the corresponding expertise. This is done regardless of whether the application is to be operated at a hyperscale such as IBM Cloud, Google, AWS, Azure or onPrem.

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Technologie
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Enterprise Service Desk

With technical and professional-methodical competence, our ITIL experts advise our customers in all questions regarding the design and organization of processes and the further development of a modern service desk.

TIMETOACT GROUP
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Sourcing Strategy, Spend Management & Compliance

Despite increasingly powerful IT, IT costs are rising steadily in relation to revenue / EBITDA. IT operations are causing more and more costs, and the budget for innovations in digital transformation is suffering as a result. Shifting the balance between operations and innovation is a strategic task.

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Technology Adoption & Integration

IT is the driving force behind digital transformation. It provides your company with the technological foundations on which you can drive digital innovation, optimize customer loyalty and experience and automate your business processes.

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Governance & Operational Excellence

Digitalization inevitably leads to business processes changing and roles and responsibilities being redistributed. At the same time, new legal requirements, regulations and standards need to be met.

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Artificial Intelligence & Data Strategy

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Technologie
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Talend Application Integration / ESB

With Talend Application Integration, you create a service-oriented architecture and connect, broker & manage your services and APIs in real time.

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Business Innovation & Digital Transformation

6. Compliance, Spend Management & Sourcing

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Service
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IT Asset Management – Reducing Costs and Risks Sustainably

We help customers to increase the transparency of IT assets in use, identify potential savings for hardware and software, and avoid compliance risks at the same time.

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Referenz
Referenz

Managed service support for optimal license management

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TIMETOACT
Technologie
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Technologie

Microsoft Azure

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TIMETOACT GROUP
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Digitalization and optimization in the manufacturing industr

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Service
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IT Service Management – Optimal support for IT processes

IT should be customer and service oriented. We help you implement effective and efficient IT service management

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New Work & Agile Organization

When it comes to New Work and Agile Organization, we are not interested in achieving utopias, but in real, sustainable change that advances your business just as much as your employees.

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Referenz
Referenz

Support for IBM software licenses and ILMT for GLS

TIMETOACT not only takes over the support of the ILMT for GLS IT Service GmbH and assists with the compliance of license requirements, but also advises in the future on questions regarding licensing and license acquisition.

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Service
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IT security – protection against cyber attacks

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IT strategy – A clear goal and the way to achieve it

The IT strategy provides you with the plan for the long-term development of your IT organisation, necessary technologies, processes and digital culture.

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Event
Produktive Teams führen zu zufriedenen Kunden
Event

Webcast: Productive teams lead to satisfied customers

In a webcast, Arne Ralf, Atlassian Specialist at the TIMETOACT GROUP, will explain in a practical example how to unleash the full potential of your teams with a company-wide service desk and much more.

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Service
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Demand Planning, Forecasting and Optimization

After the data has been prepared and visualized via dashboards and reports, the task is now to use the data obtained accordingly. Digital planning, forecasting and optimization describes all the capabilities of an IT-supported solution in the company to support users in digital analysis and planning.

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Service
Service

Enterprise Content Management (ECM) & Archiving

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Technologie
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IBM Cloud Pak for Data

The Cloud Pak for Data acts as a central, modular platform for analytical use cases. It integrates functions for the physical and virtual integration of data into a central data pool - a data lake or a data warehouse, a comprehensive data catalogue and numerous possibilities for (AI) analysis up to the operational use of the same.

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Service
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Operationalization of Data Science (MLOps)

Data and Artificial Intelligence (AI) can support almost any business process based on facts. Many companies are in the phase of professional assessment of the algorithms and technical testing of the respective technologies.

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Branche
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Managed service for insurers

Maintaining and operating applications often ties up a lot of resources that are urgently needed elsewhere. Or the corresponding skills are almost completely missing. With our Managed Services, you no longer have to worry about your IT!

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Technologie
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Decision Optimization

Mathematical algorithms enable fast and efficient improvement of partially contradictory specifications. As an integral part of the IBM Data Science platform "Cloud Pak for Data" or "IBM Watson Studio", decision optimisation has been decisively expanded and embedded in the Data Science process.

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Data Science, Artificial Intelligence and Machine Learning

For some time, Data Science has been considered the supreme discipline in the recognition of valuable information in large amounts of data. It promises to extract hidden, valuable information from data of any structure.

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Technologie
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IBM Cloud Pak for Data Accelerator

For a quick start in certain use cases, specifically for certain business areas or industries, IBM offers so-called accelerators based on the "Cloud Pak for Data" solution, which serve as a template for project development and can thus significantly accelerate the implementation of these use cases. The platform itself provides all the necessary functions for all types of analytics projects, and the accelerators provide the respective content.

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Service
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Reduce your costs with Software Asset Management (SAM)!

Companies find it increasingly difficult to keep track of the software they use. We support you in this!

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Referenz
Referenz

Introduction of Jira to Hamburger Hochbahn

The Hamburger Hochbahn AG controls the development of its new mobility platform "Switchh" via the Atlassian project management tool Jira – introduced, administered and hosted by the TIMETOACT GROUP.

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Service
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FinOps Microsoft - Microsoft Cloud Cost Optimization

TIMETOACT offers license management and compliance consulting in the Microsoft area, as well as technical consulting (e.g. on the use of Azure Services).

TIMETOACT
Technologie
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Technologie

Mendix for Finance & Insurance

With its low-code platform, the manufacturer Mendix enables you to drive forward the digitization of your company even with small teams. Quickly create individual solutions and, thanks to the simple implementation option, have the solution developed directly in the specialist departments.

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Technologie
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Mendix in retail

Improve collaboration with suppliers, enhance the customer experience or add intelligent automation. Transform creative ideas into innovative concepts to increase efficiency across multiple areas of your business.

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Service
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Database technologies

Flexible, secure and fast database systems form the stable basis of your daily work. We manage your databases optimally.

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Enterprise Architecture – Synchronising Business and IT

With pragmatic approaches and based on industry standards (TOGAF), we support clients in the introduction of an effective EAM.

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Technologie
Technologie

Our service offer for Mendix

The Dutch software manufacturer gives us the possibilities to create platform-independent low/no-code solutions for you with its products. In addition, we offer a wide range of services related to Mendix and are available to you from conceptual design to hosting and operation of your new solution.

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Service
Service

Cloud Transformation

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Technologie
Technologie

Pimcore als Open Source Software Platform

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Service
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Business Intelligence

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Service
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Data Integration, ETL and Data Virtualization

While the term "ETL" (Extract - Transform - Load / or ELT) usually described the classic batch-driven process, today the term "Data Integration" extends to all methods of integration: whether batch, real-time, inside or outside a database, or between any systems.

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Technologie
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Mendix in the manufacturing industry

Have solutions designed directly by the experts in your company's divisions and thus ensure that the solution implements the exact requirements of the specialist department. Use a wide variety of connectors to collect and evaluate all decision-relevant information.

Stay updated!

We would like to keep you posted on industry trends, events and news according to your interests!

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